Learning experiences
This page is the written home of my instructional design work. Each project documents the audience, learning need, design rationale, key decisions, and what the project demonstrates. Courses, interactions, and prototypes can also be opened directly where available.
Open the project galleryBrowse by capability
Different problems need different solutions. These areas reflect the range of work I design and build.
Capability 01
Self-paced courses that are easy to follow, easy to navigate, and focused on practical use.
eLearning / Articulate Rise 360Articulate Rise 360 + Storyline 360
Graduate Instructional Design Project — University of Memphis
A longer, more scaffolded course on ethical and inclusive AI use in online teaching, built in Rise 360 with a custom Storyline 360 branching scenario embedded where decision practice was needed.
eLearning / Articulate Rise 360Articulate Rise 360
Community Education — Friends For All
A streamlined Rise 360 course helping adult community learners build confidence using public transportation in Memphis, with interactions chosen to reduce cognitive load rather than to demonstrate complexity.
eLearning / Articulate Rise 360Articulate Rise 360
Community Education — Friends For All
A Rise 360 course giving adult community learners low-risk practice recognizing and applying practical shopping strategies in everyday purchasing decisions.
Capability 02
Custom interactions built when the learning objective calls for decision practice or learner-controlled exploration.
Custom eLearning / Articulate Storyline 360Articulate Storyline 360
Branching Scenario / Decision Practice
E-Learning Heroes Challenge
A customer-service scenario where learner choices affect feedback, score, and the final outcome. Learners practice lowering tension, setting clear expectations, and responding to escalation.
Custom eLearning / Articulate Storyline 360Articulate Storyline 360
A Performance Analysis Activity
An interactive performance-consulting activity that asks learners to examine workplace scenarios, identify likely barriers to performance, and compare training with other possible interventions.
Custom eLearning / Articulate Storyline 360Articulate Storyline 360
Interactive Exploration / Onboarding Scenario
E-Learning Heroes Challenge
A flashlight-style onboarding interaction where learners explore a dark workspace, uncover four onboarding problems, and track their progress as each clue is found.
Capability 03
Software and process training that explains complex information in a clear, straightforward way.
Technical TrainingArticulate Storyline 360
Technical Software Training / Performance Assessment
A Storyline 360 course that teaches a customer-support escalation workflow through demonstration, guided practice, and an independent performance assessment. Learners can also use a case-triage job aid and Nova for additional help.
Capability 04
Durable, searchable reference material for the moments when a course is not the right solution.
Technical Writing & Software DocumentationTechnical Writing & Software Documentation
Developed while at InvoiceCloud
A long-form technical guide created in a professional SaaS environment to help software partners complete tasks and find answers within a complex billing and payment platform.
Get in touch
I'm happy to screen-share a full build, talk through the analysis behind it, or share source files where permissions allow.