Project gallery
Open the courses, interactions, and prototypes below. Each project also links to a case study explaining the audience, learning need, design decisions, and skills demonstrated.
This portfolio is ongoing. I add selected projects as I complete and refine them.
Read the written case studiesDesign foundation
Across these projects, I use learning research, practice, feedback, accessibility, and performance support to make design decisions. Graduate study in Instructional Design and Technology has added to that knowledge, while professional experience helps me decide what fits a real setting.
The case studies focus on how those principles shaped specific design decisions rather than presenting formal academic literature reviews.
AI performance support
An AI performance-support tool with scenario practice, coaching, procedure help, and on-demand support. Nova is also used inside the NovaDesk Storyline course.
AI Performance SupportZapier Chatbot
AI Performance Support Prototype
An AI performance-support tool with scenario practice, coaching, procedure help, and on-demand support. Nova is also used inside the NovaDesk Storyline course.
Articulate projects
Eight courses and interactions you can open directly. Each card lists the authoring tool and links to the written case study.
Articulate Storyline 360
Technical Software Training / Performance Assessment
A Storyline 360 course that teaches a customer-support escalation workflow through demonstration, guided practice, and an independent performance assessment. Learners can also use a case-triage job aid and Nova for additional help.
Articulate Storyline 360
A Performance Analysis Activity
An interactive performance-consulting activity that asks learners to examine workplace scenarios, identify likely barriers to performance, and compare training with other possible interventions.
Articulate Storyline 360
Branching Scenario / Decision Practice
E-Learning Heroes Challenge
A customer-service scenario where learner choices affect feedback, score, and the final outcome. Learners practice lowering tension, setting clear expectations, and responding to escalation.
Articulate Storyline 360
Interactive Exploration / Onboarding Scenario
E-Learning Heroes Challenge
A flashlight-style onboarding interaction where learners explore a dark workspace, uncover four onboarding problems, and track their progress as each clue is found.
Articulate Rise 360 + Storyline 360
Graduate Instructional Design Project — University of Memphis
A longer, more scaffolded course on ethical and inclusive AI use in online teaching, built in Rise 360 with a custom Storyline 360 branching scenario embedded where decision practice was needed.
Articulate Rise 360
Community Education — Friends For All
A streamlined Rise 360 course helping adult community learners build confidence using public transportation in Memphis, with interactions chosen to reduce cognitive load rather than to demonstrate complexity.
Articulate Rise 360
Community Education — Friends For All
A Rise 360 course giving adult community learners low-risk practice recognizing and applying practical shopping strategies in everyday purchasing decisions.
Documentation work
Documentation work is shown as page images inside its case study.
Technical Writing & Software Documentation
Developed while at InvoiceCloud
A long-form technical guide created in a professional SaaS environment to help software partners complete tasks and find answers within a complex billing and payment platform.
Get in touch
I'm happy to screen-share any project and answer questions in real time.